@InCollection{Hawking10, author = {David Hawking}, title = {Enterprise Search}, booktitle = {Modern Information Retrieval, 2nd Ed.}, pages = {641--684}, year = {2010}, isbn = {978-0-321-41691-9}, publisher = {Pearson Educational}, address = {UK}, editor = {Ricardo Baeza-Yates and Berthier Ribeiro-Neto}, note = {\url{https://david-hawking.net/pubs/ModernIR2_Hawking_chapter.pdf}} }