@incollection{KrumpholzHG11, Author = {Alexander Krumpholz and David Hawking and Tom Gedeon}, Title = {Your Personal, Virtual Librarian}, Editor = {Gunther Kreuzberger and Aran Lunzer and Roland Kaschek}, Pages = {199--234}, Publisher = {IGI Global}, Booktitle = {Interdisciplinary Advances in Adaptive and Intelligent Assistant Systems: Concepts, Techniques, Applications and Use}, Year = {2011}, note = {\url{https://david-hawking.net/pubs/krumpholz-book-chapter-2011.pdf}} }