@inproceedings{HawkingCTH99, author = {David Hawking and Nick Craswell and Paul Thistlewaite and Donna Harman}, title = {Results and challenges in Web search evaluation}, booktitle = {Proceedings of {WWW8}}, volume = {31}, pages = {1321--1330}, publisher = {Elsevier}, year = {1999}, note = {\url{https://david-hawking.net/pubs/hawking_www99.pdf}}, location = {Toronto, Canada} }